Feedback & Complaints


It is our aim to provide a high level of service to all our prospective traders all the time. We value all feedback and use it to enhance our products and services. We appreciate that from time to time, things can go wrong or there can be misunderstandings. We are committed to dealing with queries and complaints positively and sympathetically. Where we are at fault, we aim to put things right at the earliest opportunity.

If you have a query regarding your account or your dealings with T4TCapital, you should notify our support team as soon as possible, by completing the form below.

Our support team will determine whether your query can be resolved immediately or if it will require further investigation. Most queries can be resolved immediately or within 24 hours. If your query requires further investigation, we will inform you of the next process, however we aim to deal with all enquiries as soon as we receive them.